To prevent disruption of your travel to the USA, please ensure your travel information complies with the USA’s TSA Secure Flight Passenger Data requirements
The Transportation Security Administration (TSA) of the USA mandates that airlines transmit Secure Flight Passenger Data (SFPD) – Full Name, Gender, and Date of Birth – for bookings involving travel to and from the United States of America from 1 November 2010 onwards.
In order to comply with the TSA’s mandate, from 15 October 2010 Singapore Airlines will, without exception, stop ticketing if SFPD is not present in your booking(s) for travel to and from the USA.
Please ensure that the following match exactly the information in your passport:
Full name, gender, and date of birth registered with your booking and
Full name, gender, and date of birth registered with your KrisFlyer account.
You may be denied boarding or entry to the USA if there is a mismatch in information.
If You Have Immediate Travel Plans to the USA
If You Do Not Have Immediate Travel Plans to the USA
Other useful tips for your travel on Singapore Airlines
If You Have Immediate Travel Plans to the USA
If there is a mismatch in the pertinent information in your booking with your KrisFlyer account and/or your passport, please contact KrisFlyer membership Services at the phone number most convenient to you.
If You Do Not Have Immediate Travel Plans to the USA
Even if you do not have impending travel plans to the USA, please also do check that the name, gender and date of birth in your KrisFlyer account matches what is recorded in your passport exactly.
To check your account Profile, please login here.
If the information in your KrisFlyer account Profile does not match the information in your passport, please take the following steps :
1. Fax, email or post a copy of the relevant pages of your passport to :
Fax number: (65) 6789 8777
Email: SFPD@krisflyer.com.sg
Address :
KrisFlyer Membership Services
PO Box 177
Singapore Post Centre Post Office
Singapore 914006
2. Your 10-digit KrisFlyer membership number must be included with the copy of your passport pages.
3. Ensure the subject matter of your fax/email/mail is : “Request for change of name / gender / DOB”.
Other useful tips for your travel on Singapore Airlines
Please keep your mobile number and email address updated so that you can be kept informed. To update your information, please login here.
Matching passport information and KrisFlyer account information* will help with the crediting of miles (if any).
Matching passport information and KrisFlyer account information may help to shorten your check-in process.
*The name in your KrisFlyer account must match the name in your passport exactly. For example, the First Name in your KrisFlyer account must be the First Name in your passport; if you have a Middle Name in your passport, please ensure that it is also recorded in your KrisFlyer account profile as part of your Given Name.
